1. We offer 1 year's guarantee to all our products which are sold on our official websites, including our eBay shop, Amazon shop. But we are not responsible for the products which you buy from eBay reseller or your local reseller. The guarantee of these products will depend on the policy of the resellers themselves.
2. Please complete the guarantee form when you receive the product; the guarantee will be valid only for those products registered online www.a-sure.com.hk. We recommend our customers consult a professional for installation. Installation fee is NOT included if replacement is necessary or independent repair is done on an item.
3. The item's guarantee becomes invalid:
A. If damage is caused by: undue wear & tear, dirt, misuse, improper installation or operation, neglect, or accident.
B. If the guarantee seal is removed or damaged.
C. If the item was opened, any parts of the item were removed or repaired by an unauthorized person. Please read our policies and sale terms carefully before placing an order. If you have any questions, please feel free to email us.